Support
Contact Banger AI
Need help with a song, payment, access, or privacy request? Email us with the details below and we’ll help you sort it out.
Last updated: August 23, 2026
Response time
We aim to reply within 3 business days.
Payment safety
Never send a full card number or security code.
For a generation problem
Include the approximate date and time, the prompt or song title, what you expected to happen, what appeared instead, and a screenshot of any error. Mention whether a credit was returned.
For a payment or unlock problem
Include the email used at Stripe Checkout, purchase date, amount, pack name, and any receipt or checkout reference. Tell us whether the payment completed and whether credits, full streaming, or downloads are missing.
For a privacy request
State whether you are requesting access, correction, or deletion. Include the approximate generation or purchase time and the checkout email, if one was used, so we can locate and verify the relevant records.
Questions about this page?
Include the page name and a short description of your question.